Privacy Policy
Our Data Management and Privacy Commitment
Effective Date: March 1, 2026 March 1, 2026
Metadex LLC (“we” or “us”) operates the smartbte.com (the “Service”). This Privacy Policy explains how we collect, use, and share your personal information and your choices regarding it. We use your data to provide and improve the Service. By using the Service, you agree to the practices described in this Policy. Undefined terms have the same meaning as in our Terms and Conditions.
Policy Applicability and Jurisdiction
This Statement applies to all personal data collected or processed by the Company through its websites, digital services, mobile applications, and customer communications. It applies to users, employees, partners, and any other individuals whose data is processed by the Company.
Information Collected Through Our Services
The Company processes personal data that may include names, email addresses, contact details, account identifiers, device information, and communication records. Technical data, including IP addresses, browser configurations, and session identifiers, may be collected automatically to ensure service performance and security.
Purposes of Data Utilization
We may use your information for the following purposes:
To provide and maintain our services
To process transactions and send confirmations
To respond to customer inquiries and provide support
To personalize user experience
To improve our website and services
To send promotional communications (with your consent)
To comply with legal obligations
Sharing and Disclosure of Personal Data
Data may be shared with third-party service providers that perform operational, technical, or administrative functions on behalf of the Company. These entities act under written agreements that impose confidentiality and data protection obligations. Disclosure may also occur when legally required or in response to regulatory authorities.
Data Subject Rights and Exercise Procedures
Subject to your jurisdiction, you have fundamental rights over the personal data we hold about you. To exercise your rights—including the right to access, rectify, delete, object to processing, or request data portability—please contact our Data Protection Officer using the information provided below. We will respond to all requests in accordance with applicable legal requirements.
Storage Security and Deletion Schedules
Personal information is retained only for the duration necessary to accomplish the purposes identified in this Statement or as required by law. Retention schedules are regularly reviewed to ensure that data no longer needed is deleted, anonymized, or securely archived.
Cross-Border Data Mobility and Safeguards
Where personal data is transferred to jurisdictions outside the individual’s home country, the Company ensures that appropriate safeguards are in place, including contractual protections and data transfer mechanisms consistent with recognized data protection standards.
Our Security Measures
We use appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
Third-Party Collaborators
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of those third parties.
Data Tracking Methods
We use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of our site.
Minor Users’ Privacy
Our services are not directed to individuals under 13 years . We do not knowingly collect personal data from children.
Amendments to This Statement
The Company may revise this Data Protection Statement periodically to reflect legal or operational developments. Updates will be published on the Company’s official website, and the effective date will indicate when the latest revision takes effect.
Support & Inquiries
For any questions, concerns, or requests regarding this Data Protection Statement or data protection practices, please contact us at [email protected] or call at +1 (866) 642-9942.